Call or Text : (860) 431-3505
Fast and Easy car buying experience
This was my first time buying a car and came across Vernon Auto Sale & Service. I saw a car that suits my style, and also has low miles for a great price. We got a test drive on Saturday and I enjoyed the car. Jason helped me walk through the car buying process in detail to help me understand the terms and conditions of my purchase and was very helpful. By Monday, I have bought my new car with payments that were affordable. Overall, the experience was very smooth, easy, and painless. I highly recommend this dealer if you want to buy high quality cars at a modest price.
Wonderful customer service. They allow you take the car on your own with no pressure from a sales person and upon return there was no pressure to buy the car or any other on there lot. They give us the info needed and they let you make the decision. The car was over 100,000 miles and they looked into replacing the belts and water pump at my request and found that all were replaced. The owner gave me a new kit anyway that has a new pump and belts for next time. Totally aewsome! When we picked it up a few days later it was washed and waxed and detailed inside. If you want to go to place where you are valued as a customer and not taken advantage of this is it!
Great car, great people!
I bought a 2016 Subaru Crosstrek and I love the car. Jason was so helpful, friendly, and low pressure. He helped make for a great car buying experience and even helped to get the crossbars I had wanted for the roof racks that were not included in the original listing. I highly recommend working with VAS for you car buying as they will go above and beyond to ensure you are happy. Thank you!
Great Service- Will Come Back Again
Al and Jason have customer service down to a science. Not only did they make shopping for our son’s first vehicle a breeze, they delivered everything they said they would. Al walked us through all the features of the truck and Jason took care of the rest. They made it a seamless transition picking up the truck the next day. The service, quality of the vehicles they have in their inventory and ease of doing business is what will bring us back to this wonderful family run dealership.
Best Car Experience Ever
I have purchased many cars in my lifetime almost all of which have been from big box/national brands. The experiences have varied and none have been memorable or had me return or refer the salesperson. My wife and I just purchased a beautiful Audi Q7 from Al and Jason at Vernon Auto Sales (VAS) and we could not be more pleased. Al and Jason run a first class family owned business. Their pride of ownership shows up the second you step on the lot. A great selection of inventory, impeccably clean with all the information you need about the car in the window. The show room and offices are modern clean stocked with great snacks 😃 The business of signing the paperwork was processiomal and as promised. The car was ready on time, and perfectly detailed It looked and smelled like a brand new car. In a business not necessarily known for customer service, character, and integrity Al and Jason have built a business and created a buying experience second to none. We look forward to buying our next car with them and referring our friends and family
This was the best car buying experience I’ve ever had! I saw what I wanted, took it for a test drive, did some paperwork and took my car home in 2 day! This business is family based so you’re going to be treated as such! Jason is the man! I will definitely be returning to VAS when it’s time for a new vehicle!
My opinion and experience at Vernon auto
I went back at vernon auto today because of my past experience. About six months ago, I took my brother there and he bought a Subaru. Their customer service is THE ONE any customer will like to experience. My husband and I bought today August 20th 2020, a 2012 Honda CR-V, and we loved it. The environment was beautiful, the workers were excellent and the sales person Jason Worked with the bank and I to get the best deal. He is always very happy and friendly with a big smile. My husband I wish his company Vernon auto a continuous success. My overall rating is a ten stars but only allow to give up to five stars. Keep up the good work Vernon auto at 119 Spencer Street in Manchester. English is not my first language but my official language.
A HUGE thank you, to Vernon Auto Sales, for the smoothest car buying experience. From the minute we walked in the door, until we were behind the driver seat. F L A W L E S S. Couldn’t be happier with the customer service, from Jason & Al. Anyone in the market, or even just looking—you will not be disappointed. Check them out. 5+ stars.
Great People !
I had been looking for a reliable used car for a few weeks, getting denied and treated poorly because of my not-so-great credit.. I was getting very frustrated and was ready to give up on the dealerships, when a friend of mine recommended VAS. I called and Jason was so nice and sounded excited and determined to help me. He got me approved!! 😁 Jason, Ahmad, Al & the rest of the guys there are ALL super helpful and just real genuine people. I’m happy I decided to take a chance with them, and I will absolutely recommend them to anyone looking for a good used car. Thank you guys for everything!
Third time a charm
My family has gotten three autos from here. My two son, college graduates, both got their first cars from here a Subaru and a Grand jeep Cherokee. Jason help my boys get the loans and now he help my wife get the Nissan Rogue she wanted. Jason and his crew, they look out for the customer at all time and their service has always been top notch. Come on in and see for yourself.
I had been looking for months before going to Vernon Auto sales. Jason the owner made the whole process stress free and super smooth. Within 2 weeks I was in my car and I absolutely love it. If your looking for a great used car VAS is the place to go. Best Customer Service Ever.!!!!
Thumbs up Vernon Auto Sales
Purchased my second Vehicle from Vernon Auto Sales last month. Purchased my first vehicle from them 4 years ago. Al and Jason were great to deal with and back their cars. Friendly dealership with old fashioned service, that have gained my trust. Will always be my first stop when purchasing a car.
Again, we can’t say it enough. Anyone looking for a vehicle, please know these guys are GREAT! We have purchased 3 vehicles from them. Our son has purchased from them, my cousin has also purchased at least 2 if not 3 vehicles from them. They really do care about their customers. They will always be there to help in the best way they can. We will never go anywhere else to purchase a vehicle. When you have people that treat you so wonderfully well, that you can whole heartily trust, thats all we need. Great trustworthy place to buy a car!!
We just bought a 2012 Subaru Outback and can not believe we were able to get such an amazing car in our budge. Jason and staff are truly wonderful and a testament to what car buying should be. No pressure, easy going and honest. They took care of everything so quick and easily. They also want to make sure that you are happy and satisfied with your car that they ask you to return in a month to make sure everything is good. I had a couple things to adjust/fix and they did it without any problems and were happy to help me. We highly recommend buying your next car from VAS. We will definitely be a returning customer. Thank you VAS for an amazing car experience and all your help.??
Thank you Jason at VERNON for having the vehicle I wanted, for your clarity in customer service, for your excellent pricing, for waiting for me to arrive before closing since I was traveling from out of state and for kindness. I would definitely do business with your company again.
My husband and I purchased a 2016 Honda CRV from Vernon Auto Sales. We absolutely love our vehicle but we can not get over the exceptional customer service we received from everyone at VAS. From the moment we walked in our experience was one that we had never felt at a car dealership, they explained how things worked and walked us through the whole process. Jason and Al are so knowledgable and are truly looking out for their customer's best interest. We would highly recommend VAS to anyone looking to purchase a high quality vehicle and to have a stress free buying experience. We will always be proud customers of VAS.
I bought a 2007 Toyota 4Runner Sports Edition on 11/09/2019 from Vernon. First of all, the very first thing I always look for is good customer service; This dealerships is ONE OF THE KIND. I’ m giving them a five star for their extraordinary customer service. I sat there and noticed the manager Jason acknowledged every customer who walked in that door while he was still attending to me. I’m personally asking anyone who is looking into buying a used car, to check out this place. Great people, nice cars and good business. As for the 4Runner, I bought it to ship to my country where it will be very useful for our roads. The price is just right I love.
We purchased a 2014 Subaru Forester and could not be happier. There was no pressure, no rushing us to make a decision. Just a bunch of great cars to select from with Affordable prices. Every thing done there and drove away with our sweet vehicle. A huge shout out to Jason and his crew at VAS for there awesome experience. Kathy and Ed Glidden
Daughter was hit from behind,our car was totaled,didn’t get the ok from insurance company but Jason put a hold on car.He let us try car all by ourself,he was very down to earth,bought car a few days later,no problems with the car a 2013 Camry except. For the rotors,called Jason he replaced them at no charge.Would buy a car here no problem!They take care of there customers!Thanks Jason
I bought my car, a 2009 E350 Mercedes from VAS about two weeks ago. Working with Jason he explained everything to me, answering all my questions about the loan process and we spoke about what my goals were regarding a payment, etc. He made everything happen just like we talked about and I just can’t say enough about how happy and grateful I am that everything went just like we spoke about and I had planned. So happy!! Christina Stanford
Another amazing experience
As always purchasing a vehicle was an amazing experience. Thanks to Jason and the staff for all their help. Just picked up my 3rd car from vernon auto, every experience is better than the last. Jason made it quick easy and fair, I recommend everyone I know here.
Best place to buy a car
My wife was looking for a car and we found this place after going to a lot of dealerships and got the runaround finding Vernon auto sales in Vernon Connecticut was a blessing sold us a beautiful car transaction was seamless great staff for small business variety of cars and SUVs and trucks to choose from Will recommend family and friends and strangers to come and buy from here
Jason was wonderful to work with. He was friendly and down to earth. I never felt pressured, and he was extremely helpful in assisting me with recovering the lost title for my trade. The entire process was quick. In less than a day, he had my financing squared away and I was driving off the lot in my new car. I would absolutely buy from him again.
Any apprehensions I had going into the experience of buying a new car were eased when I found VAS. Jason is a pleasure to work with. He never pressured us about our decision, showed us patience through all of our questions, and was very accomodating to meet our scheduling needs. I am so happy with my Subaru Crosstrek. I would highly recommend coming here when you are next in the market for a new car.
Best place I've ever been too!
I got a 2007 Subaru forester from here, and it was the best service I've ever received! The management was friendly, efficient, and served with a sense of humor. Very informative and even took some of the cost off when looked at the mileage. Not a focus on money, service focused! Would recommend to anyone and will probably buy from here again!
Even more amazing my 2nd time
This is now my 2nd car I have bought from Jason. My first one was a Nissan Altima 5 years ago and now a Honda Accord. I love the honesty. The cars I purchased were both very clean in and out. Very friendly treats you like his family. Service is just as awesome. I will keep going back for years and years.
Great Service/Friendly personality
We just buy a Nissan Murano SL 2015/the $ a great deal even the bank representative said it was a great DEAL!!! Took his time with us,patient with us,explain and answer any questions we had,got into the car with me to show me how to change the shift from manual to automatic,friendly make conversation with us,and full service I'm from Springfield MA, and he still make the registration for us,work in the price,he even wanted to deliver the car to us,but we want it to drive it the way home!!!! Ill give him 5 ??!!!!!
2009 Chevy Traverse
I had the best experience with this dealer! From the moment I walked in the door Jason was upfront and honest about everything. This was my first time financing a car and it couldn’t have gone smoother. I love my car and the service I received! I can’t begin to thank them enough!
I was an out-of-state student looking for a car, and Jason was incredibly helpful and patient throughout the entire process. I was able to get my car (for a good price!!) the next day, and it works great. Every time I need to go to their shop, I’m able to get an appointment right away. This place treats you like family.
I want to thank Jason and associates. I just bought a really nice used car. No pressure no sales pitch. With not good credit at all I was put in a really nice car (of my choice) that I could reasonably afford. I’m very happy with my experience at VAS. I will post any and all service experiences that I have with my new/used car. Thanks again Jason and team.
Jason certainly goes above and beyond to make car buying a stress free and satisfying experience. He treats his customers like they are family and helps them find the perfect car to suit thier needs. He has more then earned my buisness and I will be a return customer for sure. Thank you and your excellent staff for makiing my car buying experience the best it can be, you are a cut above the rest for sure.
Jason will lie to you
Went in there to get an truck Al was great straight forward but he’s busy so you have to deal with Jason. Now Jason lied to me took my money didn’t call me, sold the truck I left an deposit on. When I pulled up to pay for it that’s when he decided to inform me what happen. After I talked to him and he said it’s your truck with the money. Then he tells me it’s a business first come first serve. He gave me my money back but that wasn’t the point I wanted the truck . Al’s good Jason does bad business. If he takes anything off the price he going jack the price right back to where it was don’t trust his words. Hopefully he doesn’t do anyone like he did me!!!!!!
THE WORST EVER!!
I bought a 2011 Chevy Equinox in March 2018. I needed a safer vehichle for my newborn son. When I bought this car I was I told to bring it in a month from the sale for a full oil change. They only drained the oil and added aome new oil, they never replaced the filter! I started having some hesitation issues with the car after about a month and a half. I had my son in May and wasn't using my car too much until about a couple of weeks ago. My husband did a COMPLETE oul change and we set out for a 2 hour drive to inteoduce the baby to family. An hour into the drive on the Mass Pike the car just stopped in the middle of traffic as I applied the brakes. I had the cam shaft sensor replaced and the variable valve timing selenoid replaced. The garage showed me that there are several parts ZIP TIED because clips are broken in the motor. There are other connectors that are siliconed together!! Now the car is doing the same shutting down again and the oil level is constantly low! I just found out the oil is dumping into the catalytic converter and is about a $2000.00 fix!! Thanks for putting my newborn and myself in danger of having a car accident! Hope your satisfied with yourselves and enjoying your rides!!
After searching for a beetle convertible I came across one here at this dealership. we took the 1.5 hr drive and I am so happy that we did. During the whole experience I was given nothing but transparency. This is a family business where you can just tell they genuinely care about people and their clients. That is so very rare to find. I appreciate that they price their vehicles fairly, update their inventory and are honest fair people. They even stayed open late to help me! THANK YOU all for helping me find what I had been searching for and making it so easy! I know we will be back next time we are looking for a new car.
I can’t say enough about the staff and selection of automobiles. Great vehicle Zack fair prices . And the staff are amazing unlike your typical dealers just trying to get a sale. Jason was great to work with and patient and very thorough throughout the whole process . I definitely recommend if you’re looking for a car make this your first stop.
Great Customer Service
Very satisfied with the Sevice I received from Jason. All questions were answered, so kind to wait while I got all my paperwork and info settled. Most of all my vehicle was a surprise gift, so when i went to purchase vechicle, in leas than 1/2 hour the keys were in my hands.
Seire Noemi Cardona
Great service, no pressure
Just purchased a vehicle from Vernon Auto Sales the other day. Great experience from start to finish! I sent an inquiry for the vehicle after closing, and got a call the next day to set up test drive and check out vehicle. Jason the manager provided hands on customer service and smoothly transitioned the whole car buying experience! Will highly recommend to anyone looking to buy!
I went shopping for a new vehicle on 3/6/18, it was the only place that I looked and the experience was so relaxed, it made me feel very comfortable and not pressured into making a decision hastily. Jason was extremely helpful at getting me into a safe vehicle, that has more bells and whistles than I know what to do with, but I'll learn. He also took care of the registration and insurance so that I didn't have to. So glad I purchased this vehicle, it feels like a cloud when I drive it. If I have any questions I will "Knock on the door". Thank you so much for making this an enjoyable experience
Was shopping for car my daughter and found one at Vernon Auto Sales. We wanted to have vehicle inspected but needed to make an appointment. Offered a deposit and they said don't worry my word is my word just leave phone number and sigh your name. Called to take vehicle inspected and was told it was sold. So beware when they say you have my word!!!!!!!!!!
Great experience - buying my first car
After looking at several Subaru dealers with new and used cars, we went to Vernon. Al helped us out a lot and was very laid back. Originally, we went to look at a 2010 and a 2011 outback. After the test drives, we decided to try a 2008 outback (with no pressure) even though we originally wanted the newer generation. I fell in love with the car and its LL Bean ltd aesthetics. We told them we were very interested and came back later that week to buy it. Al included a good warranty and after 4 months I can honestly say they have not only lived up to it, but have exceeded our expectations, helping us with the small issues we've dealt with. I feel confident that if we have any concerns in the future they will do their best to help us out.
the only place we will ever buy a car from again
Jason watched us look at cars and encouraged us to test drive them for a couple months, always available but never once "trying to sell" us one. He put plates on 6 different cars for me one time. When we finally decided on one he took care of everything and we drove away the next day. We bought a great car for lower than blue book. He was courteous, friendly, knowledgeable and most of all he let us buy a car as opposed to selling us one. On that experience alone I would encourage anyone to buy they're next car here but their service just got better and better! The check engine light went on right before our warranty was up and their service garage (Ellington Auto, shout out to Bill!), took care of it no problem. So We thought. After several visits over 2 months, they had to take my whole engine apart! It was done within 24 hours and Vernon Auto took care of it all. I've never ever had such a positive experience with the honestly painful and tedious processes of buying and owning a car. We are customers for life! My kids and their kids will be too!
Jared & Leanne Doughty
Purchasing a Vehicle Made Easy
This was my first experience with these folks, Jason and Al have been a pleasure to get acquainted with, very easy going and knowledgeable. There was no pressure or pushy sales type feeling and the '08' Expedition I purchased is absolutely the best one I had seen after looking at several. I would highly recommend anyone looking for a vehicle make Vernon Auto a high priority on the list of places to look.
2 Year Review
I have purchased 2 cars from Jason at Vernon Autos. A Subaru Forester and my favorite, my 2011 Ford F150 Supercrew. Very low pressure. Just show up, browse, and Jason is more than willing to answer any and all questions, let you drive anything you need, and more importantly, he bent over backwards to get me a loan. A+. Most importantly, after the sale, they maintain a positive relationship. I have had dealers contact me a year after a car purchase about trade ins and another purchase. Not so with these guys. Always remembered me if I came in for oil changes, and more importantly, they were more interested in my satisfaction with my original purchase years after the sale. No issues with the vehicles either. Very reliable!!! Going back today to look for a car for my sister.
Awesome Sales and Service!
I bought a Nissan Titan 2 years ago at a great price and Billy and his crew have taken great care of my truck since then. My daughter bought a Subaru Forester a year ago and they have taken great care of her too. Our family will continue to buy all our vehicles there. You should too!
Jason is the most honest salesman you will ever meet. 0 pressure, stopped in AM, test drove a 07 Audi A6, chatted a bit, drove home and stewed on it a bit, back to VA at about 3 and drove home with new car in a couple hours. Quick and painless, couldn't ask for a better experience. I like the fact they ask to inspect the car after 30 days ... who else does that with a used car?
Very Professional/100% Satisfied Customer
I had been searching and searching for a car for about a month, until I stopped into Vernon Auto Sales and talked to Jason. Unlike most dealerships that I have been too where the salesmen approach you right away this was more laid back where I could just browse the lot without any hassle unless I had a question about a specific car, they were more than willing to answer. Jason was very professional and helped me out when most other places would not, he took the time to make sure I got approved for a car loan at a good rate. I would recommend Vernon Auto Sales to anyone who is looking for great service and quality cars at an affordable price. Would definitely go back!
Will be going back for a second car!
I went to countless dealers before finding vernon online. I spoke with Jason via email and phone before driving an hour to the location. I had an amazing experience! I bought a 2014 ford fusion. I not only got a great price on the car but jason gave me a great price for my car! He is very honest and cares about what you want. He went out of his way to make sure i was happy. I was very late coming to the store the second day and jason stayed to make sure i could pick up my car! I have a year of oil changes with them and 60 day warranty. I took the car to my shop and had them look it over this morning. I am very happy to say that they said the car is perfect! Nothing wrong with it, it's safe and very reliable. I am very happy and will be going back to buy my daughter a car! I trust Jason enough to put my daughter in his cars. That alone should speak volumes to any parent thinking of buying a car or buying one for their kid. There is nobody chasing you down as you try to look at the cars. They don't try to sell you a car that they want like the normal sales person. Again, it is about making you happy. I told friends about Jason already and will tell more. Go there and you will not regret it! You will be very happy with your buy and experience! I won't go to any other place now. I highly recommend Vernon Auto!
More than pleased
Buying a used car was wearing on me. I can not tell you how many private "for sale" cars we looked at and also had our mechanic look at. We had a budget # and not a penny more. We gave up on a private seller and started looking at Used car dealers. The first guy I dealt with was a look in your face liar. 3 different cars and all were band aided up for sale. My wife found Vernon Sales and we drove an hr to see the car. Most laid back guys who talk straight with you. Low pressure and, they let the car sell itself. There was no salesman Bull at any point. After driving the car we wanted I told Jason I would call him tomorrow. When I did, he put the car on hold without a down payment. That is the truth! I told him I would be there in 3 days with a check and he held the car for me. While closing the deal we were having some light hearted talk when I noticed a picture on the wall I liked and asked jokingly if they could throw the picture in the deal. Al got up and took it off the wall to give to me! LOL!! (I didnt take it). Yesterday my wife took the car in for a 30 day check up and free oil change at their authorized repair shop and Jason called the shop while my wife was there to make sure she was happy. None of this is exagerated and I never wrote a review for anyone before. Tell them "The straight forward guy" put his name on them. Good guys! give them a try!
A pleasure to do business with!
We had a great experience working with Jason and spoke multiple times over the phone before making the drive from RI. Every call was a pleasure, and when we arrived we had plenty of time to look through the vehicle with a thorough test drive. It was nice to take a good look at it without any pressure to purchase. It was well worth the drive from RI and we love the Toyota we bought. If we had lived close by I definitely would have come back to Vernon for maintenance service. I highly recommended Vernon Auto!
A Great Place to Buy a Used Truck
I intentionally waited an entire year to write this review in order to give an honest view of my experience with the 2010 Ford F150 that I purchased last year from Al at Vernon Auto Sales. So far, it's been a great truck and I have not had one issue after driving it for a full year and putting nearly 20,000 miles on it. Thanks guys.
Great People Are Hard To Find!!!!
My friend purchased a Honda from them last year and her car has been great ever since, she told me about them two weeks ago and I called to inquire about a Honda that I found as well. Jason was EXTREMELY GREAT!!! He didn't pressure me into buying the car and I honestly went with my gut feeling about it and told him that I'd like to buy it without me even test driving it! When I got there he allowed me and my bff to take the car for a ride by ourselves, I came back and the paperwork process was QUICK unlike some other dealers that'll have you waiting for hours. The dealership is so great with caring for their customers, they even give 4 free oil changes and a 90 day warranty without charge. I wish I had of came to this place when I got my first financed car, I HIGHLY recommend this place for fresh out of high school and college students. Thanks again Jason for ALL of your help!!!
Sales men who actually care about the customer and not the sale!
I was looking for a pick up truck and soon as I stepped foot on the lot all the attention was on me. Al and Jason made the buying process of my 07 Toyota Tundra a great experience. My next purchase will definitely start here. Thanks again!
Hello, Al ,Jason ,Don , My wife and I really enjoy the Subaru Forester that we purchase at the Vernon Auto Sale . It was a pleasure to met all of you guys there ,As we were looking around in the yard we were greeted by AL he was very sociable ,pleasant and humorous dealer that made us laugh it also made us comfrontable . My wife and I appreciated it all , it made our day Thank you Dick and Sue
I have purchased 4 vehicles from Vernon Auto Sales and I love every single one I have received. When my husband and I bought our first vehicle, we did not have a lot of money for a down payment or even good credit for that matter but Jason worked his magic and we were able to drive out of there with a new car that day. Since then we have purchased three other vehicles and had the same great experience. I would recommend them to anyone who is in the market for a new car; as a matter of fact I have recommended them to family who received the same great service we did. Jason is not the kind of person looking to make a quick buck or a sale, he genuinely cares about is customers and wants them happy. Not to mention he is great with the kids that come into the shop as well. Keep up the great work Vernon Auto Sales and I am sure we will see you again soon!!!!
Subaru Impreza - Above & Beyond!
Best Shopping Experience Ever! After totaling my car in the ice and snow this winter, I was in a real hurry to replace my car. As a young woman shopping alone I had some reservations about being treated fairly throughout the car shopping process. Everyone at Vernon Auto made me feel so welcomed and comfortable, and I know I got a great deal in the end. The icing on the cake was when I showed up to drive my new car home but had forgotten my license plates a state away! Without hesitation the guys at Vernon saved the day by offering me a loaner plate and a pre-paid envelope to return it once I arrived home safely. Now, a few months later my car is still running smoothly, no hidden quirks or surprises!
thank you so much
Jason is the most professional sales person I have ever dealt with. we made a deal, hit the budget goal, and drove off with a great car at a great price. he is honest and straight forward and has his customers best interests in mind. He has my business as long as he is in business.
A great experience
I had a great experience Jason was the best he went the extra mile to get me approved with a low down payment I test drove the car and in one hour my car was registered and ready to go I was so excited I left my truck over night just to dive my new car home it was the best car buying experience I ever had thank you again my friend this is a dealership you can trust the name is Vernon auto salesmen for my friend Jason tell him David sent you
These guys are awesome!!!
I can not thank this guys enough! They literally took the fear out of car buying. I have herd horror stories of other places and these guess were a dream come true. Jason in amazing. He calmed my nerves, talked me through everything, and made me feel like I had nothing to worry about. Thank you thank you thank you!
2008 jeep cherokee
This is my second vehicle purchased from Jason at Vernon auto and I promised him this time I would write a review! Jason is awesome and especially being a returning customer he went above and beyond to give me more than my Mazda was worth so that I could get down to the monthly payment I needed. He isn't your typical pushy care salesman I walked in and he handed me the keys to the jeep and said see ya later and I was able to decide completely on my own what would work for me. He also stands by his warrantee as I witnessed with my Mazda I had a couple of minor issues that were addressed by going to their shop in Ellington. I loved the Mazda but it was time for a more SUV type of car and I wouldn't go anywhere else. Thank you!!
Absolutely Amazing Service
I bought a used Subaru from Al a couple months ago. Al was honest from the start, fixed a few things on the car ahead of purchase, and even delivered the vehicle over an hour away for me. When a few small issues came up after I took delivery, Al went above and beyond the basic power-train warranty and diagnosed and replaced the offending part free of charge. I am definitely going back to Vernon Auto the next time I need to buy a car.
100% Satisfied Customer
I purchased my car from Jason at Vernon a few months ago. The whole experience was excellent. Jason took the time to explain my options and was very patient throughout the entire process. He was open and honest about everything. I would definitely recommend this dealership to friends, family and anyone else. A+
Just recently bought a 2009 Honda Fit from AL. Best car buying experience I have ever had. Honest and knowledgeable about his inventory. We drove almost 2 hours from Vermont to Connecticut to buy this vehicle and it was well worth the trip. Highly recommend Vernon auto sales to everyone. Thanks Al.
Bought a Dodge Ram this morning. Jason was super professional, honest, thorough and humorous! Made a usual "stressful" and confusing car buying experience into a moment of excitement and enjoyment. Would definitely recommend anyone looking for a vehicle to see Jason for an honest and professional and hassle-free experience!
Excellent car purchase
I recently purchased a 2010 Lexus RX350 and am extremely happy with my car. I was fortunate to have the opportunity to work with both Jason and Al. It is so nice to work with a car dealership that does not pressure you to purchase a car and is willing to honestly tell you the pros and cons of the different vehicles on their lot. It was also reassuring that when I had a problem with the car remote, they without hesitation resolved the problem. It is obvious their dealership places a strong focus on customer service and establishing long term relationships with their clients.
I purchased a Lexus GX470 about 3 months ago. Have put on about 6000 miles already and recently brought the car in for one of 4 free oil changes. While it was there they buffed out the headlights without me even asking getting rid of a slight yellow tint on them free of charge. They are very polite and would recommend this dealership to anyone looking for a good used car. I think it is good business to offer the free oil changes as it told me that they are trying to build a good customer relationship rather than just making a sale and pushing you out the door.
We arrived initially looking for a minivan. Soon after we got out of our car Jason came out, greeted us answered a question told us to "look around at your leisure" and to let him know if we wanted to drive anything. After test driving one minivan and two trucks we purchased a '07 Chevy Silverado. Shortly thereafter we drove off the lot with the registration and plates. We were very pleased. Soon after, the check transmission light was on and not only did they make an expensive repair they gave us a loaner for the day all at no additional charge!! We just moved here from out of state and are relieved to know we found a reliable and buyer friendly dealership. We will be back and we encourage others to shop there.
The Perfect Experience
Today I went to Vernon Auto Sales to look at a 2011 Honda Accord . I was a little uneasy due to the fact that the current car I had I still owed on. From the 1st phone Jason made me feel really comfortable about working with him. As soon as I walked in he gave me the keys to test drive . Little did I know I would be leaving with that exact car that I had been looking at for weeks. Jason made sure that I got into that car with a CHEAPER car payment than I had in mind to pay.Mind you during this transaction anyone who walked in he made sure to say hello and advised them that he would be right with them. Awesome customer service ,as well as the perfect experience . I did not plan on leaving today with a new car. Jason made sure that I DID, and I really appreciate him for that. I have been bragging non stop about my experience with Jason and Vernon Auto Sales . I will be sure to recommend him to anyone who is looking to buy a car .
I bought a 2011 Mazda 3 from Vernon Auto Sales and had an extremely pleasant experience from the time I walked in to the time I walked out. It was my first time car shopping and, of course a little skeptical with it being my first experience. These guys are awesome! They make you feel comfortable and are very laid back. I will be back next time I go car shopping!
My entire experience with Vernon Auto Sales has been the BEST!!! Al was upfront, honest, kind, and patient...qualities that not only sold us on the car, but his caring nature has made our family customers for life!! The service staff, for my first free oil change, went out of their way to make sure every aspect of my car was safe and that I was happy...Am I ever!!! Foremost, I LOVE my car, but even more important, my family just expanded to include Al ?? Seriously, if you are looking for an vehicle, look no further than Vernon Auto Sales...I'm proud to say I did!!!
Bought 4 th car
I just bought my 4 th car from Jason and fantastic experience as always. Honest guy, great car, great service, works with you on price and takes care of everything right there. Just get in the car and drive home- hassle free. This should be your first and last stop when car shopping, no need to look any further!
Looking into replacing the perfect car after an accident is noone's idea of a good time. I had been to a few other dealerships and enjoyed the cars I tested, but the stereotypical issues with the salesmen became too much. I stopped in to take a look at this car and was put right at ease with Jason. He handed me the keys, told me to take it for a spin and he'd see me when I got back. ZERO pressure. I ended up purchasing this awesome car that had just about everything I was looking for (the only thing missing was red dash lighting, long story...). Quick easy process and a positive atmosphere made for a wonderful experience. I would certainly recommend them to friends and family!
2008 Subaru Imprez
Great experience. No pressure sales here. I purchased my daughter a car from Jason and the process was flawless. Any issues I had with the car he was willing for address immediately. Jason's goal was to make us happy customers and he was very successful. I highly recommend them and I would purchase from them again.
2010 ACURA TSX
I do not even know where to begin with my review on Vernon Auto Sales. They were by far the WORST used car dealership I have ever come across. First off, I had been dealing with Jason by phone for a week before coming to take a look at the vehicle. When I arrived he didn't even have the decency to come out and introduce himself to me. He sent another worker with the keys out and had me look at the vehicle like as is they didn't even care. Secondly, The pictures were highly in accurate. Seeing the vehicle in person had me completely mortified. It was NOT everything it said out to be. There were scratches on every aspect of the vehicle, touch up paint on the corner panels and grill of the front bumper. A fog light was cracked the rear bumper needed to be completely re-painted. The rearview mirrors color paint did not match the rest of the vehicle. The rims looked as if someone was purposely driving on curbs. Now this is just the outside of the vehicle. The interior of the vehicle was TERRIBLE !!! The key remote does not unlock the vehicle form the outside so I had to physically use the key to unlock the driver door. The inside of the car had a horrible smell to it. The leather was in such poor condition there was a HUGE rip on the driver side upper arm area of the leather seat. I was with my family at the time of viewing so when my aunt asked to unlock the back doors to take a look that's when I realized the unlock buttons on the inside of the vehicle didn't work either. I didn't even bother to test drive the vehicle that's how upset I was. On top of everything the car was FILTHY as if they never wash it. There had to have been at least a inch or more of dirt and dust sitting on the vehicle. When both my uncle and I approached Jason on how poor of the condition the vehicle was in he acted as if he truly did not care. He had no remorse or sympathy at the fact that we just came over an hour away and told us " PICTURES DO NOT DIFFER THE PRICE, I DO NOT TKAE THE PICTURES " . He was completely unprofessional, rude, carless, un courteous, and all the above of a salesman. I HIGHLY & EXTREMELY do not recommend anyone shopping from this place.
My wife and I have been looking for a new van for almost 6 months. we would find a van and by the time we would be able to go look at it would be sold or we would get there and the pictures online where not showing the true condition of the van. We decided to drive to CT from upstate NY. BEST thing we ever did! Our 1st stop was here at Vernon. The 1st van we drove was the one we ended up buying. Everything about the entire experience was excellent! They went above and BEYOND to help us. We had our 4 young children (Ages 8- 8months) and they where kind and understanding about the kids. they helped us do the whole purchase quickly not making us wait around. The van is AMAZING! Better then we could have ever hoped for! I've told many of my friends and family here in NY that if they need a new/used car it is SO worth the drive to CT to buy from this business! Thank you SO much for being honest, friendly and making this whole experience a happy one!
I wanted to take the time to tell everyone who is considering using Vernon Auto to purchase there new automobile from Vernon. This business is very professional they go above and beyond for customer service and satisfaction. Jayson was amazing, I purchased a vollkwagon beetle for my teenage daughter and she loves it! I live in Massachusetts and the staff at Vernon were very understanding and looking to make the experience pleasant! Iam happy to recommend them to anyone!
Dale Marie Berube
Love my 2009 Subaru Outback
I've had my car for 9 months and have had no problems with it. Well, in the beginning the sport mode wasn't working, but they fixed it for me for no charge. I waited this long to make sure I was happy with my car, and I really am. The cost was a little below any other places I looked, and I looked all over CT and S. MA. I'm also happy with all the free services they provide, but I've only used 2 of the 3 free oil changes (calling for the 3rd shortly) mainly because I live ½ hour away from their shops. Service provided was excellent, and they have convenient hours.
Not your usual used Car Dealer
Buying a used car is usually a nerve racking experience. Nobody wants to buy someone else's problems or be pressured by a pushy car sales person. Vernon Auto sales definitely makes the entire process a comfortable, relaxing and stress free experience, the salesperson allowed me to look at the car and take it for a test drive without breathing down my neck. This for me was the start of a trusting relationship..bizarre feeling with a car dealer..right? He was there for when I had questions, but not pushy at all...other car dealers, both used and new should take note. I ended up purchasing a car for my stepdaughter and all the while was waiting for some loophole or some signs of the normal car sales BS to come, but never happened. These guys are legit and very open and honest, which built a level of trust..will definitely buy a car from this dealership if needed in the future and recommend anyone looking for a used car to check them out, you won't regret it. Thank you Al...truly appreciated
I had the best experience at Vernon Auto. I spent about 2 days visiting at least a dozen dealerships looking for a car after mine was totaled. The contrast between Vernon Auto and all the rest is night and day. At least 90% of the salesmen I met had also “just totaled” their own car. They’ll say anything to appear relatable and suck you in. I was fed up with humanity by the time I rolled into Vernon Auto. I started walking around the lot expecting the sharks to begin circling. It never happened. For the first time, I was able to look around at the vehicles for sale in peace. When I found some things I liked I went in and talked to Jason. He was great. He wasn’t “selling cars”, he was offering cars for sale. He tossed me the keys and said, “take it for a ride and come back when you’re done”. It was nice to be able to check out the cars without someone in my ear trying to make a sale. On top of all that, the prices are great. I mean REALLY great. All the other dealerships were asking $1500+ for their comparable vehicles. AND, the vehicles come with a better warrantee, roadside assistance, oil changes and discounted repairs if anything happens within a year of purchase. You won’t find that kind of service at other dealerships. I recommend Vernon Auto to anyone looking to buy a used vehicle. Thank you, Jason, I love my Subaru!
I purchased a vehicle from Vernon Auto Sales last week. As a first time customer, one of the things that most impressed me was that each time I was there I saw several people who were repeat customers. The experience was very low stress and pleasant. The people there are easy going, and a pleasure to do business with. I have already recommended them to one of my customers who is looking for a vehicle.
Let me start by saying this is my third vehicle that I have bought the service is great very honest Jason and al go out of there way to make things happen very happy I have waited for a dinner longer than they got me approved and on my way lol great time every purchase thanks guys for doing such a good jod
Al Hudroge is a great salesman and got my wife the car of her dreams! Getting the Fiat 500c was very painless and thanks to Al we drive worry free knowing he sold us a great reliable car at a great price. I'd recommend Vernon Auto Sales to anyone that is interested in purchasing a vehicle. Thanks Al!
Courteous Customer Service
Financing a vehicle don't have to be stressful. Vernon Auto Sales go beyond miles for you to have a pleasant auto buying experience. They are very friendly and knowledgeable in the cars they sell and will tell you about them. I was able to look around the car and test every single button in it because they weren't pushing me in the office to sell me the car. This has been one of the best car buying experiences I've had so far and without a doubt recommend Vernon Auto sales to anyone that is in the market for their next car.
Great Experience at Vernon Auto Sales 2009 BMW X5
I have very high expectations when it comes to Service and my sales rep Jason delivered. I came to Vernon Auto Sales believe it or not while I was test driving a vehicle from another place and I am glad I did. Jason was very professional and courteous and no pressure for buying a vehicle. I wasn't sure I would even be able to get a vehicle and Jason made it happen. I would definitely recommend Vernon Auto Sales as a great place to go to buy a vehicle. Thanks Jason!
Just bought a 2012 TOYOTA CAMRY From Vernon Auto Sale! Everything about the experience could not have been better. I have never met a car salesperson than JASON. I found him to be quite the gentleman. He was very helpful, informative, funny and sincere throughout the entire experien What a great guy! On a scale of 1 to 10 I would rate the overall experience a 10+ and would not hesitate to recommend any of our friends or family to VERNON AUTOS. Thank you for renewing our faith in a dealership that truly takes the time to listen, inform, and assist the customer in making a substantial purchase! A big thank you to you and all your staff for the honesty, integrity, humor and helpful attitudes we encountered during the time we were there! Thanks JASON!
Great Used Car Buying Experience
Just bought a used Toyota from Jason. Jason was very professional, no pressure salesman who took the time to print out a Carfax for me. He is a great guy to do business with. I left feeling that he really cared about helping me make the right purchase. The car was fairly priced and very clean. The four free oil changes is a nice touch. If you are looking for a good used car, priced fairly, Jason is the guy to see. I am recommending Vernon Auto Sales to all of my friends.
Walked into Vernon Auto and met Jason. Told him I was interested in a Ford Expedition he had. He gave me the keys and said take your time and if you need me I will be right here, no pressure. After 2 more times looking at truck I bought it. Never was pushed to buy vehicle. Jason and his crew are very friendly. Nice not to have to deal with pushy salesmen. Very nice experience and will probably do business again in the future. Thanks Jason. Mike Ducharme
Outstanding Selection, Quality and Pride
Vernon Auto Sales is the only place I will go to find a used car after this great experience. This is a family run business. They take pride in the cars they acquire and the service they provide. Jason is a very knowledgeable, pressure free,and honest owner who is also expedient with the purchase paperwork. Their cars include a carfax report, head gasket and belt replacement, 4 free oil changes, 15% off repair service, and a 60 day/3,000 mi warranty. Definitely go here to buy your used car! Great used cars, reasonable prices, and fabulous service!
Outstanding Buying Experience
Vernon Auto Sales is an outstanding used car dealership Jason really stands by his vehicles I purchased a 2005 Lexus RX330 with a 60 day/ 3000 mile warranty on the engine and transmission which he does not have to do because of the age of the vehicle. There was a slight hiccup with obtaining the title # to register the vehicle but Jason offered to put the vehicle on a temporary registration with dealer plates until the title was straightened out. He also wants me to come by the shop in one month after I drive it a while to insure everything is working correctly. I have bought a lot of vehicles over the years and Vernon Auto Sales is among the best.
Ken TA Butler
new car purchase
In 2014 I walked into the Vernon Auto Sales and spoke with Al Hudroge. I was in desperate need of a newer vehicle. With only a very old car to trade and no money to put down, Al sat with me and figured out what I could afford to spend. He then showed me around his lot and let me test drive a car. He let me know he had one similar on his other lot and would have it sent to the Vernon lot for me to test drive. I fell in love with the car as soon as the road test was over. Al was very helpful getting me financing and within a few days I was driving my newer car off his lot. I am presently still driving this car and still loving the ride. Thank you Al for the support and trust. You are the greatest. Terri Shaw
2005 Ford Ranger
Very pleased with the my experience at Vernon Auto Sales. Absolutly no pressure to buy. Like the way Jason let me look over vehicle for as long as I wanted on my own, including a test drive. Hate the tactics of other dealers that are costantly hovering around and checking their watches while I was inspecting their used vehicles for sale,(and having to make an appointment). Would definitely buy another vehicle from Vernon Auto Sales.
Bought a used car for my 16 year old. They were not pushy at all, absolutely pleasant to deal with. Answered all of my questions and concerns. Worked with my work schedule to check out cars. Planning on going back when we need another vehicle. I would definitely recommend doing business with them.
Best Car buying experience
Its been a month that i bought my 2010 Honda Odyssey from here. I did a trade in of my car too. Many major dealers they advertise no-haggle price but does not seem to be the right retail price for a car. Most of the dealers in and around Hartford offer very less than i expected but at Vernon auto sales he was very fair he told me the maximum he could offer for trade in at the first time i went there and told me the price for the van. A very good deal, i was always in doubt that there is going to be some problem but it was not. We have already put more than 3000 miles in this van and no issues. A very perfect price for my trade in and the vehicle i bought. Also no false promises, he said what is possible for him to do and when i should come. I had some limited time to see the vehicle and purchase and when i visited he had everything ready for me. We moved from mid-west and so far changed 7 vehicles and this is the best car buying experience i ever had. We were thinking of buying second vehicle after few months and definitely would buy only from here.
Excellent buying experience
Had the best buying experience with Veronon Auto Sales! I was out all day looking for vehicles and nothing topped the Vernon Auto Experience. My salesman was not persistent and let me look at the vehicle without any pressure. I've had the 2004 BMW X5 3.0i for over 2 months now and I have not had any problems! I will definitely recommend to all family and friends. Thank you Vernon Auto Sales!!
Car buying and financing
If you're looking to purchase a car with the ease of going in and finding a car that you're interested in and having them find the financing for this car and only taking approximately couple of hours.Vernon Auto Sales is your place.I looked on their web site and found the vehicle I wanted with the price I thought was fair and ask them for financing.I have poor credit and not only did they find financing but at a reasonable rate.I'm telling you,Im 66 years old and I bought a few cars in my life,this was the most comfortable I felt buying a car. Thanks,Jason
Could not be happier
I recently bought an 06 Nissan Titan , I hate going to used car dealers but this dealer was different! They were up front with every piece of info they explained the whole finance process to me so I would understand. Also had an issue with the truck and they told me to come in and they would fix it free of charge. They are really good guys and I would recommend them to anyone! Awesome dealer!
Friendl and helpful
I had been to the large dealerships and couldn't find the used car I wanted at a price I wast willing to pay. I noticed Vernon Auto Sales while driving by and stopped in. I'm very glad that I did. Jason and Al listened to what I wanted and suggested two good options for less than I had planned to spend. They found financing for less than what I had found, and completed the sale on the day I decided which car to buy. I will be back for my next vehicle, and suggest Vernon Auto Sales to my friends.
Jason and his team were great to work with! I purchased a 2007 Subaru Outback from them and was pleasantly surprised by how upfront and honest they were with me through the whole process. They gave me a great value on my trade in and made sure I got the best financing option for my situation. I would recommend them to anyone!
I recently purchased a 2005 Nissan Titan pickup truck from Vernon Auto Sales and am glad I did! The price was right and I received all the information I needed to be sure it would fit my needs. It runs great and when I just noticed the air conditioning was not working right they told me to bring it in and they would fix it which they just did free of charge. They stand by their work and I highly recommend them and plan on making my next purchase there when my subaru wears out.
after i give up buying a car all dealers giving me high rate payment for finance even with that my credit was not the best i got refuse a lot of time and thanks for vernon auto (yaseen) he find me the best car that can fit my budget and he register my car all over the phone , and nexxt day i went i picked up my car i love the car and i love my monthly payment , i really thank you yaseen for getting me the best deal i advice any one if he/she need a car vernon auto are #1 ?????(??????)
I had been searching for a new car for about a year. I looked at and test drove alot of different SUV'S but just didn't find the right one. I found a 2010 Honda Pilot on Vernon Auto Sales website. I called that day and went to see it. The car was clean and ready to test drive. I loved the car and told them exactly how much I need the payments to be in order for me to purchase it. They secured me an amazing loan with a great rate and a payment UNDER my budget. These guys were friendly, customer oriented, upfront and handled this transaction quickly. They provided me a great car buying experience. They also aim to care for your vehicle in the long run with oil changes and their own garage. I will continue to do business with Vernon Auto Sales and recommend them to others. Thanks!
2011 Subaru Outback
Great experience. Al and Jason were great. After I left the dealership, on my way home, I discovered the front passenger window would not go back up from the driver's side. When I got home, I called them and they immediately rectified the situation for me. Great service. I came all the way from Maine to get this car and I am not disappointed that I made this trip.
Loving My Honda Element
I totaled my vehicle on a snowy day just before Thanksgiving. I live in the beautiful rural & rugged Berkshires, so I knew the next vehicle must have 4 wheel drive, be cost effective & good in the snow! Not knowing where to begin to look, I called my cousins in New Jersey who absolutely love cars & buy them frequently. Seeking a honest dealer; one that would deal with me straight, find what I was looking for and make sure I was leaving their lot with a safe vehicle- he recommended I meet his college friend in CT to work with Vernon Auto Sales. From the beginning, Jason took the time to understand my needs, my budget, and my desires. He went out & found what I was looking for, in the necessary price range & invited me to try it out. He made sure it was snow ready and in great condition before I picked it up and with the winter we just endured (its not over yet) it has been an outstanding vehicle, performing above & beyond- just like the guys at Vernon Auto. I highly recommend working with them to find your next vehicle.
Hi Jason and Al, I just wanted to say that I have had my Dodge Caravan for over a year now and it is a wonderful car! Every time I hear of someone in need of a used car, I tell them about my experience with Vernon Auto and the great customer service I received there. Keep up the great work!!!
2007 Ford Escape
Back in 2013 I purchased a 2005 Mazda 3 from Vernon Auto, I was very happy with the car until about a year later it had a catastrophic engine failure which resulted in the vehicle burning copious amounts of oil. I took the car back to Vernon Auto and they treated me like FAMILY. They gave me $4,000 in trade value towards the Escape after purchasing the car in 2013 for almost $6,000. I purchased the Escape in the early spring of 2014. Just recently I had a failure of the transfer case in the escape so I called up the guys who always treat me right (VERNON AUTO) and they were empathetic and eager to fix the car for me. I have always been pleased with Vernon Auto and they treat people like Family. This a a quality trait that you rarely find in the auto dealer business and I will always recommend Vernon Auto to my friends, family and acquaintances.
Review part 2 (repair)
My first review was my buying experience.=A+ My second review is on service. Again A+. So after about 6 weeks owning the vehicle it had a little "pre owed issue" (as to be expected when buying a pre owned vehicle). The check engine light had come on.I had mentioned this to Jason and Al and with out hesitation they had me bring it to Rick at Ellington Auto. Most other used dealerships give the run-a-round and would argue the fault, but not Jason and Al! "Don't worry about anything, We'll take care of you" is what I heard and a loaner car (nice Altima)is what I got. The issue was taken care of in about a day or so. When I picked up the car I was given a detailed summery and Rick explained everything that was done to the car and why. We had such good experiences with the guys at Vernon Auto we're already planning our next buy.~Thanx again guys ! two thumbs up!
Fighting the stigma of "used car dealers"
We started looking for a truck that would fit our growing family and new home as well as stand up to the rigors of the New England weather. We were pleased to find a nice selection of trucks at Vernon Auto Sales and were even more pleased with our experience with Jason during the sales process. Jason and Al in the office were very straight forward and honest during the entire process. The laid back, stress free, honest and “no bull” approach was greatly appreciated. I have always been skeptical about purchasing a vehicle from a used car dealer but was completely satisfied with the entire experience. From vehicle selection to financing, every part of the transaction was great. The included warranty and oil changes are a great bonus and helped make a great deal even better. While there is always a risk in buying used, Vernon Auto Sales goes the extra mile to help you find a great vehicle and have a great experience. Thank you for helping us into our 2004 Nissan Titan!
Nothing But Happy
I purchased a 2003 Honda CRV-EX from Vernon Auto Sales. Jason Elhage was amazing. He bent over backward and did cartwheels to land me into this vehicle because of a recent accident and credit problems. Jason worked night and day to get me the best deal and financing with 3 agencies. He did a great amount of work and kept me in the loop the entire time. I really can't thank him enough. In addition, Rich Couture over at Ellington Automotive that cervices the vehicles, is terrific as well. He gets you in and out in a very timely manner and lets you know exactly what was done so you are in complete understanding from the jump. Top to bottom, I couldn't be happier with my experience from Vernon Auto. Thank you Jason and Rich.
Two thumbs up
I had recently totaled my wifes 2008 Subaru legacy. While searching the interweb I came across Vernon auto. They had a wide selection of cars and Subaru's but none that matched what we were looking for(an exact replacement of our 08). After explaining the situation to Jason, he promised us he'd find us our car .. with in less then a day he called us back .. We're now the proud owners of a 06 (loaded) legacy. Jason and the Guys at Vernon auto know Subarus, they automatically did all of the Costly maintenance that a Subaru would need (head gasket, timing belt,power steering pump ect..) saving me from a future spending of over $2000. Not only that but they registered, insured, AND delivered the car for me ( and I live an hour away). These Guys are Great !! So to Jason and the guys at Vernon Auto , "thank you for helping me buy a car" easy ,fast, stress free Two Thumbs up
Al and Jason made my buying experience very easy and seamless. They took my trade and set up financing for me on a Honda pilot last winter during the snow storms and I love the truck! I have done all oil changes and maintenance at their shop Ellington auto. The shop is extremely clean with a nice waiting room and Rick is always friendly and helpful. They do a great job and they even lent me a vehicle while the truck was being worked on. Also, Al and Rick fixed an interior light and a pulley at no charge! Thank you, Nate Gibson.
2007 Chevy Silveado
Being a skeptic on dealing with used car dealers, I was very careful and slightly hesitant on dealing with Vernon Auto Sales. After a short visit I knew these guys were the real deal. I spent allot of time chatting with Al and Jason an soon realized that these guys were very honest and looking to make a nice clean deal. I test drove the truck without issue and returned and finished negotiating the transaction. After all was said and done, I was completely satisfied with my deal and would recommend this dealership to any potential buyers. I trust their judgment and recommendations on their vehicle line up and would definitely buy another car or truck without any hesitation. A great place to do business.
So far this has been the worst car of my life. the car started jerking and vibrating from the first week only. Check engine light would come back and forth. As it was covered under warranty for only ONE month and not 6 months (as advertised on website), I went to the mechanic and he did some wiring work which seemed funny to me because it made no difference. I guess he erased the check engine code for a while. But again after two weeks, the check engine light came up. The mechanic told me that it was TRP sensor and he said he changed it. But now the condition of the car is worst, it vibrates, shakes and jerks a lot while driving and to our misfortune, the warranty period is also over. Basically we just wasted money for this piece of crap and mechanic is also not cooperative. I would thank the owner for his service because he got us a good insurance coverage but overall I am never going to buy any car from this place again. Never!
Great service, easy process!
After a storm totaled my car I thought I would have for another ten years, I was not overly excited to shop for a replacement. After stopping by five other dealers (one tried to sell me a vehicle $7K over KBB and when I called his bluff he offered it to me for the fair price!), I met Jason. He was great! No pressure at all, the prices were fair, well posted. After the test drive he pulled the carfax for me and the deal was done. Nice guy, fair price, great car. I'm one happy Subaru Outback owner!
Family style service
I have never purchased a used car and have been hesitant to do so. Due to my. husbands urging we stopped at Vernon auto. we met Jason. Jason let us roam around the lot, look in the cars with absolutely no pressure. Again, we took a test drive, with no pressure.. we found a great car at a good price and we enjoyed the personality and person al touch that Jason and Al gave us that we purchased a Honda accord. They both have been. so very accommodating, even though I have stopped back for several questions. we have already recommended their personality and service to our friends
I had probably one of the most positive car buying experiences at Vernon Auto Sales. I originally worked with Jason and came back to work with Al to buy a much nicer and newer car. I was recommended by a family member who bought 2 cars from here and I will gladly recommend this dealership to others. They were honest, polite and hilarious. They made the experience completely stress free and I will gladly tell others to buy from this dealership.
2004 honda civic
Jason and Al are very understanding men.just when I thought I would never get a car Jason & Al made it happen. I thank you very much for making me believe .sorry for the bad communication between us but u did kept your word...So thanks for fixing my car it run great...So for people who read these post there Customers are happy so am I... O Al my boyfriend put that post up...yes I'm throwing him under the bus...lol
I contacted Jason several times he has not contacted me back to fix my car.the bushing are worn out from time I brought my car it's pulling to the left. Jason said when u come for a oil change we will fix it. That can't wait that long before the wheel fall off and have bigger problems.I took my car to marselli's precision auto were my boyfriend been going for 10 years for safety inspection. Marselli's check my car from top to bottom and found that my car was pulling to the left and said the bushing was worn out.First day I got my car it had to be towed back to there shop cause the car leak oil all over my drive way.my landlord was not happy. So Jason I trusted your word and has been fixed yet and you said to me we like to make our costumes happy. So u could understand why I need my car fixed. I have two small children and want my breaking down with them in my car..Had no problems with owner he was nice in pleasant to me.
I recently just purchased a mazda3 from Jason and i absolutely LOVE it. He was so good and really pushed hard for me to get the best rate to finance. i would highly recommend this place to anyone looking for honesty and loyalty. He treated me like family not a customer and that really meant a lot to me. Thank you SO much!!!
I recently purchased a Honda CRV from Vernon Auto Sales. After searching for a couple of weeks at a lot of other auto dealers, I found exactly what I was looking for here. Al was very helpful, honest auto dealer that I have ever encountered. He made the whole purchasing process a very pleasant experience. I would definitely recommend him and Vernon Auto Sales to anyone.
I bought a 2002 Hyundai Sonata for my girlfriend from Vernon auto sales, and I must say they were great to deal with. We had a few small bumps but they worked with us through the entire process and we could not be happier. We will definatley recommend them to other people. Thanks for the great car Ed & Rebecca
I was blessed to be able to purchase a great car at Vernon Auto Sales. The service and advise I received was above and beyond what I expected. The guys there are knowledgable, reputable, respectful and very honest. Because of my great experience I have been recommending the company to as many people as I possible can. It was and will always be a pleasure doing business with your company. Thanks for changing my perception of the car business.
awesome place to get a car or truck. very helpful in working with me with my credit and getting me into the truck i wanted. very honest when working with me and any question i had they would answer truthfully. just in general very professional and would buy another car or truck from them when i'm in the market again.
I had the best experience that Ive ever had at any dealership. I was referred by my cousin who was very satisfied with the service these guys provided. I was a little skeptical at first because everything sounded too good to be true and I had just recently gotten scammed by another dealer. I have a great vehicle, low miles, and very low monthly payment. The service was great, no pressure to buy. I am completely satisfied with my purchase and I highly recommend these guys.
After going to so many dealers , vernon auto sales was the one which offered me the best deal in my budget. Even my friends who have previously bought cars from here have never had any compaints with their cars. Jason, at vernon auto sales, helped me in not only deciding the car that suits my need, but also directed me about the kind of insurance and maintainence needed with the car. Overall, it was a smooth and easy buying experience.
2004 GMC Sierra
If you are looking for a car and dont like to be rushed into buying a car or a truck then you need go to Vernon Auto. I purchased a 2004 GMC Sierra and i felt as i known the guys for years . I told them that i wanted to test drive several trucks, and they said of course you need something to compare too.I told them my credit was not so perfect and they replied " you can you take it home Tomorrow ". I was overwhelmed with there reaction . Sure enough i showed up the next day to except the vehicle with brand new plates on and paperwork in the glove box. Thank you Vernon Auto! Sean Carlin
Great Place to go
What a great place to go to get a used car. My previous car broke down and I needed a car fast. I found Vernon Auto on the web and filled out the application. I was in a car within 24 hours. They owner was nice, friendly and worked hard to get me taken car of. Best experience buying a car I have ever had. Thanks!!
A good truck and a great price from nice guys
I did not think I would ever say or write kind words about a used car dealership, but my recent experience buying a pickup truck from Jason and Al at Vernon Auto Sales undercut my (and most everyone else’s) negative stereotype of used car lots and salesmen. One thing I liked was the lack of pressure. I visited the lot three times and at no time did Jason or Al say “What can I do to get you to buy this today” or any of the other car guy pressure nonsense. I looked at prices on other local lots and on the Internet for two trucks that they had and that I was considering. I found that Vernon Auto Sales was offering them for less than equivalent vehicles. For the truck I finally bought, their asking price was $3,000 less than the retail ask price listed by Kelly Blue Book and $1,000 less than the average private party ask price. The final price was yet another $400 less. The truck is in immaculate shape, and it included a 30-day warrantee, even though that is not necessary for a 2002 vehicle. They also did all the DMV paperwork in the office, so I could avoid that. Everything was handled efficiently. During the entire process, I kept trying to think of a reason not to buy from a used car lot, theirs or anyone else’s, but in the end I couldn’t. So I bought a good truck and a very good price from a couple of guys that were easy to work with. I recommend that you give them a look.
I recently purchased a 2008 hyundai Sonata from Vernon Auto Sales. I must say these too gentlemen are awesome.They were very friendly and welcoming towards me. They stick behind there cars 100 percent and you dont always get that from dealerships. They are very professional and go great lengths to make sure that the car you want becomes yours. I refer them to anyone that is interested in purchasing a new car. I can honestly say i can see my self doing business with them again in the future.
My experience with Vernon Auto was wonderful! Jason and Al were so kind, they treated us the person, not us the customer. As I sat in the dealership, I felt as I had known them for years. They are great people, working long hours to help those in need of reliable transportation. They were very personal and worked very hard with us to find a car within our price range with affordable payments. I love my new Dodge Caravan. Mt grandchildren are enjoying it too. They giggle every time the doors open and close on their own! I highly recommend them if you are looking for an honest, dependable, family friendly dealership. I have already recommended you to friends. Shout out to you Al and Jason! Thank you so much
2004 nissan titan king canb
vernon auto maybe a small dealership but they do big things.jason help me all the way step by step to get me into my nissan titan.he explained the truck to me over the phone and told me everything that was done to and about the truck body,interior,motor,....and that there's no worries that im going to love the truck.he kept his word and went above and beyond to get me a loan,he did more for me than these other big dealership that lied to me and gave me the run around and failed to get me a loan..when i went to pick up my truck it was just the way he told me.. if i ever needed to buy another car or truck i will be going back to vernon auto and seeing jason 100%thank you jason
2004 honda crv
In referance to my last review, it came down to lack of communication on all parties. Al was in contact with us at once and all problems have been fixed to everyone's satifaction. It's really nice to see a used car saleman out there that really cares about his customers and their cars. He wants to see them happy. I will send anyone to Al because of his honesty and how he takes care of his customers.
2004 honda crv
The suv Al sold us is a junk and he lies about vehicles. He promises a second key it"s been six months nothing. A six month old car for us and we got seat belt that don't work, a ac that is broke,a broken door lock and he doesn't want to hear about it. Fools that we are this is are third car from him the first is good after own it for 5 yaers we us put money in it. The second was a peice of junk we thought ok thing happen it's a used car. So we brought it back and got the honda. bad for us. Now i wouldn't tell anyone to go to him.
We purchased a Ford Escape for my sons first car. The help and service Jason and Al gave us was the best that any one could ask for. No pressure and very helpful. It was a one stop shop. Wish I had found them when I was looking for my car. A+++++ dealership and people. Happy to have found them.
I've purchased Hyundai Azera from these guys....I have never seen so much helping and honest auto dealers like they are....They just dont want to sell you the car but want to help you also to get a car which you should buy..... They have real good cars on which you can rely..customer service is outstanding!!! GREAT JOB....God bless you always!!!!
We Loved the entire experience!
My Wife and I recently purchased a used 2004 Honda Accord from Jason. When we got there, we immediately knew which car we wanted. The price was so fair, that it was a wonder that it was there for us to purchase. The whole experience was very easy. He explained everything to us, price, taxes, fees, etc., and showed a mock up process to let us see every single charge that applied to us. We took the car to a mechanic, who said that if our car was an indicator of the quality of Vernon Auto Sale's cars, that he would be interested in going to see a truck that he had been eyeing there. They are very helpful, and believe it or not, Honest. They pride themselves on quality vehicles, and word-of-mouth business. We did have an electrical issue that we found during the test drive. They made sure it was repaired before we took possession of the vehicle. Also, the warranty that comes with their cars goes above and beyond what one would expect of a used car dealership. We surely will tell anyone who is in the market for a car, that they are the ones to see first.
Michelle and Annika Moore-Tillman
I am the 3rd person in my family to purchase a vehicle from Vernon Auto... and am more then pleased and satisfied with both the service I had with the financing process and my car! Jason worked with me and called several different creditors to get me the best deal and rates and Al gave me a great deal on my trade in for my old vehicle. If you are looking for a new car, I highly recommend coming here! I wouldn't go anywhere else!
2002 Subaru Outback
I thoroughly enjoyed all aspects of my experience here from first taking a step onto the lot to driving out with my newly purchased vehicle shortly after. Customer service was immaculate, the gentlemen were extraordinarily nice and helpful, and at no point did I feel pressured. I have already recommended doing business here to several of my friends and would gladly recommend anyone who may come across this review to stop by when car searching.
Very happy I highly recomend Vernon auto sales went on & beyond.
Stopped quickly Friday morning to pick up there business card, stopped bye on Saturday to take a look of what they had. I wasn't expecting to get approved but Jason took all my info & promise me he will get me approved. Guess what he went on & beyond on Monday got me approved & today I'm enjoying my Toyota Camry & loving it. Thank you Vernon Auto Sales.
I recently purchased a Jeep Cherokee from Vernon Auto Sales. After searching for a couple of weeks at alot of other auto dealers, I found exactly what I was looking for here. Jason was the most helpful, honest auto dealer that I have ever encountered. He made the whole purchasing process a very pleasant experience. I would definitely recommend him and Vernon Auto Sales to anyone.
Best customer service
Most used car lots only want to make a deal and send you on your way. Vernon Autos and esp. Al continue with great customer service post sale which includes follows on the car and a heads up on when to perform maintenance. The viewing and sale process was relaxed and you don't feel pressured at any point. This place is highly recommended, as I recently recommended someone and they too bought a car and was singing the praise of how relaxed the process was.
Very good experience
Hello, I bought a 2004 Chevrolet Silverado from Vernon Autos. They accomodated every request I had, and fixed and expedited the minor issues with the vehicle. They brought my truck through emissions before I picked it up which was very convenient, one less thing to worry about. The registration process was the quickest I've ever seen. They were able to register and transfer my plates from right inside the office. The day I went and picked it up I noticed they had washed the truck and had it ready for me outside the office. I was in and out and on my way in 15 minutes. I reccommend this dealer to anyone thinking about buying a used car.
I just bought my 2007 Toyota Camry SE, and I had an excellent experience while dealing with everyone at the dealership. They were very honest and great at explaining everything to me. They were helpful and I would recommend them to anyone. I've only had my car for a week now, but its a great car and I'm extremely happy
2002 GMC 2500HD
After working as an Auto Technician for 20+ years I have to say, I've been around the block. I've been looking on and off for a few weeks now to find the truck best suited for my wife and my life styles. It's taken awhile because I'm very picky and "NO NAMES" but, a few dealers in my area use the internet to make cars look perfect. I found Vernon Autos accidently, what a GREAT accident. I pulled onto the lot and saw the truck I seen online, first thought, NO WAY is that the truck. After meeting probably the two nicest gentleman Jason and Al, I happily found IT IS the truck! I took it for a ride and fell in love. What a nice truck, and it's 11 years old! The truck drove as nice as it looked, I went back and these two took great care of me. I've owned 100+ vehicles now, I've never had a better experience buying a car or truck before and I worked for a dealership for 15 years. You guys are AWESOME, you made it so easy to get a great used truck. My wife and I are grateful for the experience. I would tell the entire world, come see the difference, give Vernon Autos a try. You'll be glad you did! If and when I'm in the market again, this is where I'm going. You have 2 lifetime customers. 500 miles now and I just love this truck, I give 5 STARS to the best team going. Thanks so much, extremely happy. James Blankschen
I searched the make and model I wanted online. I had seen five cars before arriving at Vernon Auto and theirs was the best by far. They were easy going, informative, responsive and actually ENJOYABLE to deal with! When I needed a little service done they were great! Now I even trust them and am very happy with my car. Thanks, I may be back.
It was an extreme pleasure to work with Al and Jason. They are down to earth, honest, and don't have the attitudes that you typically find with car salesmen. This was the easiest and most enjoyable car purchase car purchase I've ever made. I highly recommend going to Vernon Auto Sales to find a vehicle. Osker